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Frequently Asked Question (FAQ)

We have prepared some tip sheets in answer to common queries on CWorks CMMS that you may find useful. Click here

Data Migration and Customization Services

To further ensure your successful usage of CWorks products, we offer dependable services for migrating your data and customizing your CWorks. Please contact us for further details.

• Product upgrade discounts and data migration services. Learn more

• Customization services. Learn more

Premium Annual Support

Provided from our Buffalo, New York office from 7.30am to 6.00 pm EST, excluding weekends and US Statutory holidays. It includes unlimited phone and email support with on-line coaching where required. Also encompasses bug fixes and software updates.

Not only that it also includes the WorkLog for easier WO updating, Auto-exported KPI Reports to provide Managers with current statistics.

The cost is US$450.00 per annum and it enables us to work with you to maximize the Return on your Investment.

Webinar Start Up Training

This provides instructional guidance for getting started with your CWorks system. We provide email and phone assistance and are able to dial-in through the web and walk you through the critical start-up process. You may purchase this as a standalone option if you do not require the Premium Support package, at least initially. The Webinar is provided for US$150.00.

Regional Training Seminars

CWorks Systems organize 2 day Seminars in different geographical areas based on Customer demand. The Agenda covers a walk through of all of the system features and includes advice on using the system, analysis of data and resolution of any specific customer concerns. We will normally schedule a Seminar when there are at least three confirmed Attendees. Cost for most locations will be US$500.00 per Attendee for the two day session.This can include the United Kingdom & the rest of Europe (with costs adjusted to reflect local norms)

On-Site Consulting/Training

Depending on the Client needs, CWorks Systems will provide on-site Strategic Consulting and/or training. Costs will be from US$600.00 – US$800.00 per day plus travel time and costs. This can include the United Kingdom & the rest of Europe (with costs adjusted to reflect local norms)

Contact Information